Performance Resources
Performance measurements provide factual information on efficiency and many other topics used to plan, budget, manage, and evaluate agency programs. This systematic approach optimizes results by selecting proper measures that ensure valid data collection and promote evidence-based performance assessments.
OPB strives to keep the state focused and accountable. Four core areas of performance measurement to help with this are:
- Measure Selection: An agency should select a set of measures that provide a complete picture of the agency’s performance. Selected measures should be related to program purposes and goals and be relevant to specific program activities. OPB has asked agencies to submit output, efficiency, and outcome measures for each program that delivers services.
- Measure Definition: Properly defined measures are vital to performance measurement. Measurement definitions must be clear and reliable to ensure agencies can generate consistently accurate data and interpret the results appropriately.
- Data Validation: Agencies should establish security protocols to ensure data integrity. Verifying the accuracy of performance data is necessary to provide credible and timely information to ensure effective performance measurement.
- Performance Assessment: Agencies should evaluate their performance to and develop specific action plans for improving or sustaining results. Actual results should be continuously compared with desired targets to determine which activities are working and which may need improvement.
Use the resources below to optimize your performance measurement systems.
Performance Measure Updates
State agencies seeking to revise their performance measures must do so using the template provided below. Submission deadlines and instructions are included in the template. For more detailed instructions and guidance on performance measure updates, please refer to the guidelines document below.